REFRACT PDF is part of the REFRACT Platform suite by Refract Logic, enterprise document infrastructure for Dynamics 365, Power Platform and SharePoint.
Azure-nativeNo document egress

Secure PDF Infrastructure for Dynamics 365 and enterprise business applications.

A document engine whose rendering never sends document content outside your Azure subscription, delivering fast, branded PDFs at enterprise scale. REFRACT PDF is a document infrastructure that provides:

  • Secure Staging: Utilizing your SharePoint environment to bypass file size limits. Rendering never sends document content outside your Azure subscription.
  • Append-only Source Logs: Source data payloads are retained in your own storage, with an append-only, hash-chained audit trail. Write-once retention applies where the immutability policy is applied and locked.
  • Schema-Driven Rendering: PDF generation powered by Azure serverless functions, driven by your JSON schema.
  • Automated Governance: Dynamic metadata stamping and optional item-level permission locking for sensitive records.
3x
Faster document cycles
99.99%
Workflow uptime
20+
Compliance controls
Live Workflow

Document Lifecycle Example

Running
PDF Rendering Pipeline
StepDescriptionTime
01Payload received (HTTP or queued)2s
02Template mapped & data formatted2s
03Section numbering, TOC, icons applied1s
04PDF rendered (document, receipt, or report)2s
05Watermark & security applied1s
06Delivered to target (SharePoint, email, storage)2s
Queued workflows18
The Problem We Solve

Why REFRACT PDF Exists

Modern business systems generate thousands of documents every day — invoices, reports, contracts, compliance forms, and operational records. Yet many organizations still rely on tools designed for static reporting or simple template replacement.

Schema-Driven Intelligence

Render complex, multi-level nested data from Dynamics 365 without the need for manual pixel-mapping or static layout rules.

Zero Document Egress

Runs inside your Microsoft 365 tenant and Azure subscription. Rendering never sends document content outside your Azure subscription.

End-to-End Governance

Automated metadata stamping and native Power Automate triggers make your documents ready for business logic and archival.

Audit Trail & Access Control

An append-only, hash-chained audit trail, plus optional item-level permission locking using SharePoint item permissions.

REFRACT PDF was created to solve these challenges by providing a document rendering engine designed for modern cloud systems, treating document generation as a structured rendering process that produces complex documents reliably, securely, and at scale.

Key Capabilities

What REFRACT PDF Provides

How the platform handles processing volume and complex layouts, and where control of your data sits.

Processing modes
Real-time and optional queue-based asynchronous processing
Complex document layouts
Designed for it
Data security control
Customer-controlled
Azure-Native

Built for Modern Business Systems

REFRACT PDF is designed to integrate with enterprise platforms. Running natively on Microsoft Azure, organizations can generate documents directly within their existing infrastructure, and rendering never sends document content outside your Azure subscription.

Microsoft Dynamics 365

CRM, Sales & Finance Ops

Microsoft Power Platform

Apps, Automate & Dataverse

Internal ERP Applications

Custom business systems

Microsoft SharePoint

Document & content management

Trusted across the Microsoft ecosystem

Dynamics 365Power PlatformSharePointAzureMicrosoft 365
Platform Workflow

How REFRACT PDF Works

A schema-driven document engine for the enterprise business applications.

1

Define Your Data Schema

Connect structured JSON from Dynamics 365, Dataverse or internal systems.

REFRACT PDF interprets your schema — not static layout rules.

2

Configure Your Template Rules

Map fields, set hierarchy, and define layout constraints.

Structured layout rules with automatic overflow handling.

Template Rule Applied → Structured Output

Input: Raw JSON

{
"order": "A100",
"warnings": [
"Late delivery"
]
}

Output: PDF Table Row

OrderCustomerAmount
A100John$1,200
⚠ Late delivery
3

Render & Secure Staging

Generate schema-aware documents via your private SharePoint staging vault.

  • Zero document egress: Rendering never sends document content outside your Azure subscription.
  • Adaptive Overflow: Columns and complex nested data reposition into structured sub-rows automatically.
  • Chained Audit Trail: Raw JSON payloads are retained in your payloads library. Each audit entry carries the hash of the one before it, so tampering is detectable.
4

Automated Governance

Native Entra ID sign-in and SharePoint item-level permissions control who can open each document.

  • Dynamic Access Control: Optionally restrict document visibility to specific owners at the item level.
  • Metadata Stamping: Fully indexed SharePoint columns enable instant search and Power Automate triggers.
  • Data Residency: Runs inside your Microsoft 365 tenant and Azure subscription, so data residency follows your tenant and region configuration.

No brittle templates. No runtime surprises. Just structured documents.

Time to Value

Go Live Today. Not in 6 Months.

Built on Azure, SharePoint, Dataverse, and Microsoft Entra ID. REFRACT PDF deploys inside the Microsoft infrastructure your organization already owns and operates.

Why REFRACT PDF deploys differently

Rather than introducing new infrastructure, REFRACT PDF provisions what it needs directly inside your existing Azure, SharePoint, Power Platform, and Dynamics 365 environment. Your IT and security teams can evaluate, approve, and trust it on day one, because it runs inside boundaries they already control.

No new database

Uses your existing Dataverse and SharePoint

No portal to build

Lifecycle Workspace is a native SharePoint extension

No identity system

Permissions inherit from your Microsoft Entra ID tenant

Four Steps. One Working Session.

01

Provision Storage

SharePoint libraries and configuration are created automatically during Dispatcher deployment.

02

Deploy Cloud Services

Dispatcher and Processor are deployed directly into your Azure subscription.

03

Initialize Solutions

Templates, field mappings, and integrations for Dynamics 365, Power Platform, and SharePoint are loaded and ready.

04

Generate & Verify

Generate your first document and open the Lifecycle Workspace with audit visibility, starting on day one.

Designed for Rapid Adoption

Pre-configured templates and integration packs. No pre-work required.

REFRACT PDF includes pre-configured templates, field mappings, and integration packs for supported Microsoft business applications. Most organizations begin with the included templates and mappings, then tailor branding, document layouts, and workflow rules to match their processes.

  • Pre-configured templates and field mappings included
  • No database provisioning. Uses your existing Dataverse and SharePoint.
  • No portal to build. Lifecycle Workspace is a native SharePoint extension.
  • Security enforced by your existing Microsoft Entra ID and SharePoint permissions
  • Works with Dynamics 365, Power Platform, SharePoint, and custom applications

Your first document should be generated on day one. Refinement and optimisation can happen over time.

Document Infrastructure

REFRACT PDF: Your Document Infrastructure

REFRACT PDF isn't just a PDF generator. It handles document workflows for enterprise and SMB customers, from rendering and formatting to monitoring and security, so you can manage documents reliably and at scale.

Explore platform

Unified Rendering Engine

All outputs including standard documents, receipts, error reports, and system status PDFs are rendered consistently through a single, reliable engine.

Flexible Workflow Modes

Supports direct rendering, queued asynchronous jobs, and priority-based processing, giving control over document generation workflows.

Document Protection

Protect sensitive documents with watermarks and password protection, while tracking metadata and integrating with SharePoint.

Document Intelligence

Automatically formats dates, currencies, numbers, and large text IDs. Advanced features like table of contents, section numbering, icon-based booleans, nested tables, and overflow handling make your documents smarter and more readable.

Monitoring & Auditing

Built-in status reports, job tracking, Dead Letter Queue, and configurable retries, so you can monitor document processing and keep audit trails.

Scalability & Extensibility

REFRACT PDF adapts to small direct jobs or large batch workloads. Service Bus integration, receipt reporting, and customizable templates make it easy to extend for future needs.

Security & Compliance

Security and Audit Controls

REFRACT PDF is designed for enterprise workflows with secure and auditable PDF generation. Documents and templates are managed in SharePoint, using SharePoint's built-in versioning and access controls. Rendering never sends document content outside your Azure subscription.

Optional Password Protection

Protect PDFs with user-defined passwords for sensitive documents.

Audit Trails & Metadata

Track document status, job IDs, and custom metadata, optionally logged to SharePoint for enterprise auditing and compliance.

Template Version History

All templates stored in SharePoint automatically maintain version history, so you can see changes and restore previous versions.

Managed Identity & Configurable Workflows

Leverage Azure Managed Identity for secure access. Control optional features like Service Bus queues, automated email notifications, and archiving to SharePoint.

Tenant-Scoped Security

Document access is governed by SharePoint permissions. Rendering never sends document content outside your Azure subscription.

Monitoring & Telemetry

Optional integration with Application Insights provides performance metrics, job monitoring, error tracking, and queue observability, giving admins insight into the document workflows.

Flexible pricing

Transparent pricing for every workflow stage.

Start with a pilot, then expand to enterprise-scale volumes with predictable costs.

Pilot-ready for teams

Scale workflows without losing visibility or control.

Enterprise onboarding in 2 weeks

Scale workflows without losing visibility or control.

Dedicated success manager

Scale workflows without losing visibility or control.

FAQ

Frequently Asked Questions

What is REFRACT PDF?

REFRACT PDF is a document rendering engine built for PDF generation for enterprise applications. It generates structured PDFs from JSON data and runs inside your Microsoft tenant, enabling secure document generation for Dynamics 365 and other enterprise business applications.

Does REFRACT PDF send data outside our tenant?

No. Rendering never sends document content outside your Azure subscription. License validation sends your tenant identifier, license key and deployment address, and usage reporting sends counts; neither includes document content.

REFRACT eSign, Delivery and Workflow involve a REFRACT-hosted portal and notification service. See the Trust Center for exactly what each one receives.

Where does REFRACT PDF run?

REFRACT PDF runs in Azure Functions within your tenant and integrates with services such as SharePoint document libraries for template management and document storage.

Is REFRACT PDF SOC 2 or ISO 27001 certified?

Refract Logic holds no independent certifications: no SOC 2, ISO 27001, HIPAA or FedRAMP. REFRACT hosts the signer and recipient portal, licensing and notifications. Rendering, storage and audit run in your Azure subscription, under the security and data residency controls you configure there, on Microsoft services covered by Microsoft's own certifications.

Can REFRACT PDF handle large document workloads?

Yes. REFRACT PDF supports both direct, real-time rendering and queued asynchronous processing through Azure Service Bus, including a batch dispatch path for submitting many documents at once. Failed jobs are retried automatically, and any that keep failing are moved to a dead letter queue instead of being lost.

How are templates managed?

Templates are stored in SharePoint document libraries, allowing version history, permissions, and governance through Microsoft 365 controls.

Can REFRACT PDF run in regulated or government environments?

REFRACT PDF can operate in environments where Azure Functions and SharePoint Online are supported, including regulated deployments where processing must stay in your own tenant.

Why is REFRACT PDF different from other PDF generation services?

REFRACT PDF runs in your own Azure subscription and renders documents from JSON templates, with templates and generated documents stored in SharePoint.

More technical details View Documentation →

Ready to launch

Turn your document generation into reliable infrastructure.

REFRACT PDF renders PDFs from JSON templates, REFRACT eSign collects signatures, and REFRACT Workflow routes approvals. Rendering, storage and audit run in your Azure subscription.